THE DEPOSIT
Policy

At United Tattoo, we understand that life is unpredictable, and circumstances may necessitate changes. This policy was created to foster fairness and understanding among all parties involved. Our artists dedicate considerable time to the studio, prioritizing their craft above all else. The United Tattoo Deposit Policy is designed to honor their commitment and respect your time as our valued client. Adhering to this policy ensures that scheduled appointments are upheld with care and consideration.

 

All deposits and rescheduling requests are subject to review and approval by LW2 Investments, LLC, which oversees the financial and legal policies of United Tattoo.

 

NON-REFUNDABLE DEPOSIT

 

• All deposits are non-refundable, no exception. This ensures that our artists' time, preparation, and custom artwork are fairly compensated.

• By placing a deposit, you agree to this policy and understand that refund requests will not be considered unless reviewed and approved by LW2 Investments, LLC.

 

DEPOSIT TRANSFERABILITY

 

• While deposits are non-refundable, we recognize that unforeseen circumstances may arise.

• Deposits can be transferred once to a rescheduled appointment, provided proper notice is given (see Rescheduling Policy below).

 

RESCHEDULING POLICY

 

• One free reschedule is allowed if notice is given at least 48 hours before the scheduled appointment.

• A rescheduling fee of up to 25% of your deposit may apply to cover administrative costs and ensure our artists' time is respected.

• If you reschedule within 48 hours of your appointment, your deposit is forfeited, and a new deposit will be required.

• Deposits transferred to rescheduled appointments will be credited toward the final cost of the tattoo service.

 

TIERED DEPOSIT RETENTION POLICY

(Reviewed on a case-by-case basis by LW2 Investments, LLC)

 

• 30+ Days’ Notice: The deposit can be held as shop credit toward a future appointment (not refunded).

• 14-29 Days’ Notice: 50% of the deposit may be credited toward a future appointment; the remaining 50% is forfeited.

• Less than 14 Days’ Notice: The deposit is fully forfeited unless the time slot is rebooked.

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FINAL DECISIONS & LEGAL OVERSIGHT

 

• All deposit-related decisions, refund requests, and disputes will be reviewed by LW2 Investments, LLC.

• United Tattoo staff cannot override or approve deposit refunds outside the scope of this policy.

 

By adhering to these policies, we aim to provide consistent, professional, and respectful experience for both our clients and our talented artists. We look forward to creating an exceptional tattoo experience with you! If you have any questions or concerns, please contact us directly:  appts@united-tattoo.com  or  (719) 698-9004